- Full time
- Sofia
At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let's shape
the future together!
For one of our clients—a leading provider of digital solutions and AI automation that helps global brands enhance experiences in fintech, high-tech, tourism, and gaming—we are looking for a Backoffice Online Safety Analyst who speaks Spanish, Serbian, French, or Albanian.
Key Responsibilities:
*Monitor user activity to identify suspicious behavior, policy violations, and emerging threats;
*Respond promptly and thoroughly to issues related to user trust and platform integrity;
*Collaborate with internal teams to refine and enforce safety protocols;
*Develop proactive approaches to minimize risk and enhance system protection;
*Assist in content review processes to uphold platform guidelines and community values;
*Stay informed about digital safety trends and evolving online risks in order to adapt internal practices;
*Generate detailed reports and actionable insights to support informed decision-making and threat assessments.
Requirements:
*Proficiency in Spanish, Serbian, French, or Albanian, along with an excellent command of English;
*Educational background in data analysis, information security, or equivalent practical experience;
*Experience in digital trust and safety, fraud detection, or content governance is a plus;
*Strong critical thinking skills to identify and assess questionable activities;
*Technologically savvy, with strong problem-solving skills and effective communication skills;
*Able to thrive in dynamic environments and manage multiple priorities effectively;
*Meticulous attention to detail, especially when handling and interpreting large volumes of data.
What our client offers:
*Competitive salary and benefits package;
*A fully remote position, offering the freedom and flexibility to work from home;
*Standard working hours, 8-hour shifts;
*Includes additional health and vision insurance for employees and their families;
*Free online courses, coaching, and individual sessions for personal and professional growth;
*Career growth and development opportunities.
If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_).
Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, license No 1809).