{"id":19858,"date":"2024-07-31T11:01:33","date_gmt":"2024-07-31T08:01:33","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=19858"},"modified":"2024-09-01T23:33:29","modified_gmt":"2024-09-01T20:33:29","slug":"customer-care-for-a-telecommunications-project-with-german-or-french-and-english-3","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=19858","title":{"rendered":"Customer Care for a Telecommunications project with German or French and English"},"content":{"rendered":"<p>At Astrea Recruitment, we are committed to transforming the challenges of finding a new job<br \/>\ninto an inspiring path of change and support. With pride, we can say that we have been<br \/>\namong the best in the recruitment field for 16 years. We believe that we can change people's<br \/>\nlives by helping them become the best version of themselves. We participate in the<br \/>\ndevelopment of many Bulgarian and international companies, helping them find the right<br \/>\npeople and solutions for their business. Our network of satisfied candidates and clients<br \/>\ncontinues to grow, remaining our greatest pride and motivation.<\/p>\n<p>For one of our clients - an industry star offering an opportunity to work on one of the biggest<br \/>\ntelecommunication projects at the moment. We are searching for people who bring positivity,<br \/>\nconfidence, and a customer-centric approach to the table, for the role of\u00a0<strong>Telecommunications<\/strong><br \/>\n<strong>Support Representative with French or German and English.<\/strong><\/p>\n<p><strong>Essential Duties and Responsibilities:<\/strong><br \/>\n* You'll be the friendly voice assisting customers across various channels;<br \/>\n* Dive into inquiries, resolving them with finesse and efficiency;<br \/>\n* From product details to billing queries, you'll provide all the necessary information;<br \/>\n* You will also be rerouting calls and directing them to the right department;<br \/>\n* Plus, you'll play a key role in implementing system changes.<\/p>\n<p><strong>Requirements:<\/strong><br \/>\n* Be fluent in German or French (C1+) and English (B1);<br \/>\n* Comfortable with MS Office apps and available for the flexibility of shift work;<br \/>\n* Positive outlook and customer-focused mindset will make all the difference;<br \/>\n* You poses oorganizational and communication skills - you are a star candidate.<\/p>\n<p><strong>Our client offers:<\/strong><br \/>\n* Competitive pay, full-time job and plenty of paid time off;<br \/>\n* Enjoy additional medical coverage and even food vouchers;<br \/>\n* Be part of a supportive work family that values your well-being;<br \/>\n* Dive into a multicultural environment, with a touch of UK business culture;<br \/>\n* Join Employee Network Groups, embracing diversity and learning;<br \/>\n* Get the support you need with detailed onboarding in your first month;<br \/>\n* With shifts spread throughout the week, balance work and life effortlessly.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<br \/>\nto include the reference number SM_CCTGF).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Customer Care for a Telecommunications project with German or French and English - Astraea Recruitment","description":"At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. 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