At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
\ninto an inspiring path of change and support. With pride, we can say that we have been
\namong the best in the recruitment field for 17 years. We believe that we can change people's
\nlives by helping them become the best version of themselves. We participate in the
\ndevelopment of many Bulgarian and international companies, helping them find the right
\npeople and solutions for their business. Our network of satisfied candidates and clients
\ncontinues to grow, remaining our greatest pride and motivation.<\/p>\n
For one of our clients - multinational information technology consulting company, we are What You'll Do:<\/strong> Requirements:<\/strong> Our client offers:<\/strong> If you feel excited and confident that you're the perfect fit, we encourage you to take the next Rest assured that we will reach out promptly to the candidates whose profiles closely match
\nsearching for a tech-savvy problem solver with a passion for customer service for the role of
\nTechnical Support Specialist (German and English) - Fully Remote.<\/strong>\u00a0Ready to make a
\ndifference in the tech world? Apply now and help provide exceptional support.<\/p>\n
\n* Provide top-notch support to B2B customers via phone, chat, and email;
\n* Diagnose and resolve technical issues related to laptops, desktops, tablets, printers, mobile
\nphones, routers, and Microsoft Office applications;
\n* Offer level 1 resolutions while maintaining a positive and helpful demeanor.<\/p>\n
\n* Proficiency in German and English (minimum LV B2-C1 for both);
\n* Experience: Previous customer\/technical support experience (at least 6 months);
\n* Availability: Flexible to work in a 24\/7 environment;
\n* Team-player attitude and a knack for problem-solving.<\/p>\n
\n* Salary: Competitive range and extra pay for night shifts;
\n* Engagement Type: Full-Time Employment;
\n* Work from Home: Yes, enjoy the flexibility of remote work;
\n* Language Support: work with customers in both languages;
\n* Career Growth: grow and develop your skillset and career and reach for the stars!<\/p>\n
\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget
\nto include the reference number SM_TSWGE).<\/p>\n
\nour requirements. Your privacy is of utmost importance to us, and all your information is
\nsafeguarded in compliance with the regulations of the Commission for the Protection of
\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Technical Support Specialist (German and English) \u2013 Fully Remote - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say"},"_promoted":"","_job_location":"Fully Remote","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[63],"job-types":[42],"class_list":["post-20121","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20121"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20121"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}