{"id":20129,"date":"2024-10-21T11:34:17","date_gmt":"2024-10-21T08:34:17","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=20129"},"modified":"2024-11-21T00:16:02","modified_gmt":"2024-11-20T22:16:02","slug":"help-desk-representative-with-hungarian-and-english-pte-or-fte-hybrid-2","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=20129","title":{"rendered":"Help-Desk Representative with Hungarian and English (PTE or FTE) Hybrid"},"content":{"rendered":"<p>At Astrea Recruitment, we are committed to transforming the challenges of finding a new job<br \/>\ninto an inspiring path of change and support. With pride, we can say that we have been<br \/>\namong the best in the recruitment field for 17 years. We believe that we can change people's<br \/>\nlives by helping them become the best version of themselves. We participate in the<br \/>\ndevelopment of many Bulgarian and international companies, helping them find the right<br \/>\npeople and solutions for their business. Our network of satisfied candidates and clients<br \/>\ncontinues to grow, remaining our greatest pride and motivation.<\/p>\n<p>For one of our clients - a company known for their excellent services in the customer<br \/>\nexperience management field. We are on a search for open-minded, adaptable and skilled<br \/>\nteam-players for the role of\u00a0<strong>Help-desk Representative with Hungarian and English (PTE or FTE) Hybrid.<\/strong><\/p>\n<p><strong>Essential Duties and Responsibilities:<\/strong><br \/>\n* Assisting customers with issues and answering questions via tickets or calls;<br \/>\n* Providing support, listening closely and offering the case-specific solutions;<br \/>\n* Guiding customers through the process and striving to provide a high-quality experience;<br \/>\n* Reporting on noted issue trends and frequent questions;<br \/>\n* Working as a part of a team and striving to maintain a positive working environment.<\/p>\n<p><strong>Requirements:<\/strong><br \/>\n* Open-minded and driven to be of service and provide the best experience and results;<br \/>\n* Fluent Hungarian and great English language skills;<br \/>\n* Awesome communicating skills and bright and positive approach to customers;<br \/>\n* Familiarity with main operating systems features is a plus;<br \/>\n* Team-oriented and ready to help others and act as a part of the team.<\/p>\n<p><strong>Our client offers:<\/strong><br \/>\n* Flexible working hours organized into shifts;<br \/>\n* Amazing salary for your efforts and a stable full-time employment;<br \/>\n* Detailed training (during the first month on the job) and hybrid option after the training;<br \/>\n* Different learning and career growth opportunities;<br \/>\n* Additional health insurance and a fully paid annual leave;<br \/>\n* Stimulating and supportive work environment that values your efforts and professional<br \/>\nskills.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<br \/>\nto include the reference number SM_HHDRHE).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Help-Desk Representative with Hungarian and English (PTE or FTE) Hybrid - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[63],"job-types":[42],"class_list":{"0":"post-20129","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"},"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20129"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20129"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}