At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
\ninto an inspiring path of change and support. With pride, we can say that we have been
\namong the best in the recruitment field for 17 years.<\/p>\n
For one of our clients -<\/strong>\u00a0a leading company offering various solutions and services in the Essential Duties and Responsibilities:<\/strong> Requirements:<\/strong> Our client offers:<\/strong> If you feel excited and confident that you're the perfect fit, we encourage you to take the next Rest assured that we will reach out promptly to the candidates whose profiles closely match
\ncustomer experience field, we are looking for positive, adaptable and analytically-minded
\npeople for the role of\u00a0Email Support Representative with German and English (REMOTE).<\/strong><\/p>\n
\n* Provide email support to clients across all levels;
\n* Address questions about the service and help resolve client issues;
\n* Guide clients through procedures and share in-depth product knowledge;
\n* Build trust and satisfaction with clients through professional support;
\n* Stay informed about competitors and financial market trends.<\/p>\n
\n* Strong communication skills in both German and English;
\n* Excellent interpersonal skills and a positive attitude;
\n* Quick learner with the ability to adapt to new technologies;
\n* Analytical skills and the ability to work with and summarize data;
\n* Minimum 6 months of previous experience in customer service is a must.<\/p>\n
\n* Standard working hours (Mon-Fri 10-19h) and a competitive salary;<\/strong>
\n* Additional health insurance, reimbursement for medical and dental services;
\n* Food vouchers starting from the first month, plus corporate discounts;
\n* Full-time employment and various training programs available;
\n* Fully remote role with zero calls;<\/strong>
\n* Unlimited referral bonuses through our \"Refer a Friend\" program - benefit when your referrals join the company.<\/p>\n
\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget
\nto include the reference number SM_ESRG).<\/p>\n
\nour requirements. Your privacy is of utmost importance to us, and all your information is
\nsafeguarded in compliance with the regulations of the Commission for the Protection of
\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Email Support Representative with German and English (REMOTE) - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we are committed to transforming the challenges of finding a new job into an inspiring path of change and support. With pride, we can say"},"_promoted":"","_job_location":"Fully Remote","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,63],"job-types":[42],"class_list":{"0":"post-20337","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"},"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20337"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20337"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}