{"id":20670,"date":"2025-04-22T12:49:53","date_gmt":"2025-04-22T09:49:53","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=20670"},"modified":"2025-05-23T00:16:02","modified_gmt":"2025-05-22T21:16:02","slug":"customer-care-associate-specialist-with-slovak-or-romanian-and-english-on-side","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=20670","title":{"rendered":"Customer Care Associate Specialist with Slovak or Romanian and English (on-side)"},"content":{"rendered":"<p>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<br \/>\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<br \/>\ninternational companies. We believe in helping people grow into their best selves, and our<br \/>\never-growing network of happy candidates and clients is what drives us forward. Let's shape<br \/>\nthe future together!<\/p>\n<p><strong>For one of our clients -\u00a0<\/strong>an industry-recognized BPO partner, delivering tailored support and<br \/>\nprocess optimization for global clients, we are looking for -\u00a0<strong>Customer Care Associate<\/strong><br \/>\n<strong>Specialist with Slovak or Romanian and English (on-side).<\/strong><\/p>\n<p><strong>Key Responsibilities:<\/strong><br \/>\n*Provide exceptional customer service to clients;<br \/>\n*Resolve customer queries efficiently via phone, email, or chat;<br \/>\n*Ensure a high level of customer satisfaction in all interactions;<br \/>\n*Record customer information and issue details in the system;<br \/>\n*Collaborate with team members to handle complex inquiries;<br \/>\n*Maintain knowledge of products and services to provide accurate assistance.<\/p>\n<p><strong>Requirements:<\/strong><br \/>\n*Fluent in Slovak or Romanian (C1 level);<br \/>\n*Good command of English (B2 level);<br \/>\n*Strong communication and problem-solving skills;<br \/>\n*Ability to work effectively in a team environment;<br \/>\n*Previous customer service experience is a plus;<br \/>\n*Willingness to learn and improve.<\/p>\n<p><strong>What our client offer:<\/strong><br \/>\n*Competitive salary and benefits;<br \/>\n*Opportunities for career growth and development;<br \/>\n*A dynamic and supportive work environment;<br \/>\n*Comprehensive training for the role;<br \/>\n*Modern office space with all necessary equipment;<br \/>\n*Friendly and diverse team culture.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<br \/>\nto include the reference number SM_).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Customer Care Associate Specialist with Slovak or Romanian and English (on-side) - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[67],"job-types":[42],"class_list":{"0":"post-20670","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"},"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20670"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20670"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}