{"id":20694,"date":"2025-04-28T10:42:13","date_gmt":"2025-04-28T07:42:13","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=20694"},"modified":"2025-05-29T00:16:02","modified_gmt":"2025-05-28T21:16:02","slug":"clean-water-solutions-support-specialist-with-german-and-english-hybrid","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=20694","title":{"rendered":"Clean Water Solutions Support Specialist with German and English (HYBRID)"},"content":{"rendered":"<p>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<br \/>\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<br \/>\ninternational companies. We believe in helping people grow into their best selves, and our<br \/>\never-growing network of happy candidates and clients is what drives us forward. Let's shape<br \/>\nthe future together!<\/p>\n<p>For one of our clients - a global leader in business services, using technology to enhance<br \/>\ncustomer interactions and drive performance for the best brands, we are looking for -<strong>\u00a0Clean<\/strong><br \/>\n<strong>Water Solutions Support Specialist with German and English (hybrid).<\/strong><\/p>\n<p><strong>Responsibilities:<\/strong><br \/>\n*Respond to customer inquiries via phone, email, and social media;<br \/>\n*Assist customers with issues related to deliveries, products, content, and refunds;<br \/>\n*Provide clear and accurate information to resolve customer concerns;<br \/>\n*Ensure a positive customer experience with every interaction;<br \/>\n*Adapt to changing customer needs and maintain a professional demeanor.<\/p>\n<p><strong>Qualifications:<\/strong><br \/>\n*Proficiency in both written and spoken German;<br \/>\n*Strong command of English, both written and spoken;<br \/>\n*Previous experience in a customer service or support role is a plus;<br \/>\n*Solid typing and computer skills, including MS Office;<br \/>\n*Ability to handle multiple tasks efficiently in a fast-paced environment.<\/p>\n<p><strong>Our client offer:<\/strong><br \/>\n*Employee benefits, including discounts and a Multisport Card;<br \/>\n*Monthly allowance for transportation\/internet (in addition to the salary);<br \/>\n*Additional compensation for night hours work (if applicable);<br \/>\n*Bonus for significant life events (marriage, childbirth, graduation);<br \/>\n*Medical plan (health and dental coverage) and life insurance coverage;<br \/>\n*Performance-based bonuses;<br \/>\n*Location near convenient public transport.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<br \/>\nto include the reference number SM_).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Clean Water Solutions Support Specialist with German and English (HYBRID) - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,57,67],"job-types":[42],"class_list":["post-20694","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20694"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20694"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}