{"id":20863,"date":"2025-06-25T15:26:53","date_gmt":"2025-06-25T12:26:53","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=20863"},"modified":"2025-07-26T00:16:02","modified_gmt":"2025-07-25T21:16:02","slug":"it-operations-support-specialist","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=20863","title":{"rendered":"IT Operations Support Specialist"},"content":{"rendered":"<p>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<br \/>\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<br \/>\ninternational companies. We believe in helping people grow into their best selves, and our<br \/>\never-growing network of happy candidates and clients is what drives us forward. Let's shape<br \/>\nthe future together!<\/p>\n<p>For one of our clients - a worldwide leader in information management, driven by innovation,<br \/>\noriginal thinking, and a strong spirit of teamwork at the core of our company culture, we are<br \/>\nlooking for -\u00a0<strong>IT Operations Support Specialist.<\/strong><\/p>\n<p><strong>Responsibilities:<\/strong><br \/>\n*Deliver expert-level technical support to customers through chat, phone, and email;<br \/>\n*Diagnose and resolve issues on Linux (RHEL, CentOS, Ubuntu) and Windows Server platforms;<br \/>\n*Help troubleshoot container environments using Docker and Kubernetes (pods, services, etc.);<br \/>\n*Run basic queries and check logs to resolve database issues (PostgreSQL, Vertica);<br \/>\n*Identify and fix common network-related problems (TCP\/IP, HTTP\/S, TLS\/SSL);<br \/>\n*Test and debug REST API calls to ensure smooth integrations.<\/p>\n<p><strong>Qualifications:<\/strong><br \/>\n*Average 2-5 years of practical experience in technical support, IT operations, or cybersecurity<br \/>\nenvironments;<br \/>\n*Excellent English; solid experience working with Linux systems and basic Windows Server knowledge;<br \/>\n*Familiar with container tools like Docker and Kubernetes basics (pods, services, kubectl);<br \/>\n*Comfortable working with SQL queries and reviewing database logs (PostgreSQL\/Vertica);<br \/>\n*Good grasp of networking essentials, including HTTP\/S, SSL, and IP protocols;<br \/>\n*Know how to test APIs using tools like Postman or curl;<br \/>\n* Strong analytical skills and a clear, customer-friendly communication style.<\/p>\n<p><strong>Our client offers:<\/strong><br \/>\n*24 Days of Paid Time Off to support work-life balance and personal wellbeing;<br \/>\n*Annual Education Allowance to encourage continuous learning and professional development;<br \/>\n*Comprehensive Health Insurance covering medical needs, plus Life Insurance for added peace of mind;<br \/>\n*Wellness and Sports Budget to promote a healthy and active lifestyle;<br \/>\n*Fully Covered Public Transportation Pass for convenient and eco-friendly commuting;<br \/>\n*Supportive Work Environment focused on collaboration, inclusion, and growth;<br \/>\n*Opportunities for Career Advancement within a global leader in cybersecurity solutions.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<br \/>\nto include the reference number SM_).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"IT Operations Support Specialist - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[63],"job-types":[42],"class_list":["post-20863","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20863"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20863"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}