{"id":20883,"date":"2025-06-30T12:50:12","date_gmt":"2025-06-30T09:50:12","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=20883"},"modified":"2025-07-31T00:16:29","modified_gmt":"2025-07-30T21:16:29","slug":"pte-customer-care-representative-with-hungarian-or-finnish-or-turkishc","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=20883","title":{"rendered":"PTE Customer Care Representative with Hungarian or Finnish, or Turkishc"},"content":{"rendered":"<p><em>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<\/em><br \/>\n<em>years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<\/em><br \/>\n<em>international companies. We believe in helping people grow into their best selves, and our<\/em><br \/>\n<em>ever-growing network of happy candidates and clients is what drives us forward. Let's shape<\/em><br \/>\n<em>the future together!<\/em><\/p>\n<p><em><strong>For one of our clients -<\/strong>\u00a0an industry-recognized BPO partner, delivering tailored support and<\/em><br \/>\n<em>process optimization for global clients, we are looking for -\u00a0<strong>PTE Customer Care<\/strong><\/em><br \/>\n<strong><em>Representative with Hungarian or Finnish, or Turkish.<\/em><\/strong><\/p>\n<p><strong><em>Key Responsibilities:<\/em><\/strong><br \/>\n<em>*Provide prompt, friendly, and solution-focused support via phone, email, and live chat;<\/em><br \/>\n<em>*Assist users with product-related inquiries and offer clear guidance on digital services;<\/em><br \/>\n<em>* Escalate complex issues to specialized internal teams when needed;<\/em><br \/>\n<em>*Log all customer interactions with accuracy and consistency using support tools;<\/em><br \/>\n<em>*Collaborate with teammates to continuously improve the customer journey;<\/em><br \/>\n<em>*Contribute to the localization and optimization of help content for different markets.<\/em><\/p>\n<p><strong><em>Requirements:<\/em><\/strong><br \/>\n<em>*Fluency in Hungarian or Finnish, or Turkish;<\/em><br \/>\n<em>*Good command of English (spoken and written);<\/em><br \/>\n<em>*Previous experience in customer service or user support is a plus;<\/em><br \/>\n<em>*Strong communication, problem-solving, and people skills;<\/em><br \/>\n<em>*Familiarity with digital platforms and a general interest in tech or mobile apps is a bonus;<\/em><br \/>\n<em>*Open to part-time work or flexible scheduling.<\/em><\/p>\n<p><strong><em>What our client offers:<\/em><\/strong><br \/>\n<em>*Competitive salary package with appealing benefits;<\/em><br \/>\n<em>*Opportunities for career development and internal growth;<\/em><br \/>\n<em>*Training programs to support skill enhancement;<\/em><br \/>\n<em>*Friendly and encouraging team environment;<\/em><br \/>\n<em>*Flexible working hours in a part-time role;<\/em><br \/>\n<em>*Chance to gain experience in an international setting.<\/em><\/p>\n<p><em>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<\/em><br \/>\n<em>step. Kindly share your detailed resume in English when you get a chance. (and don't forget<\/em><br \/>\n<em>to include the reference number SM_).<br \/>\n<\/em><br \/>\n<em>Rest assured that we will reach out promptly to the candidates whose profiles closely match<\/em><br \/>\n<em>our requirements. Your privacy is of utmost importance to us, and all your information is<\/em><br \/>\n<em>safeguarded in compliance with the regulations of the Commission for the Protection of<\/em><br \/>\n<em>Personal Data (Astrea Recruitment, reg. No 1809).<\/em><\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"PTE Customer Care Representative with Hungarian or Finnish, or Turkishc - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,67],"job-types":[42],"class_list":["post-20883","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20883","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20883"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20883"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20883"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}