{"id":20988,"date":"2025-08-11T15:57:32","date_gmt":"2025-08-11T12:57:32","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=20988"},"modified":"2025-09-11T00:16:04","modified_gmt":"2025-09-10T21:16:04","slug":"backoffice-information-security-analyst-with-arabic-or-danish-hybrid","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=20988","title":{"rendered":"Backoffice Information Security Analyst with Arabic or Danish (Hybrid)"},"content":{"rendered":"<p><em>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<\/em><br \/>\n<em>years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<\/em><br \/>\n<em>international companies. We believe in helping people grow into their best selves, and our<\/em><br \/>\n<em>ever-growing network of happy candidates and clients is what drives us forward. Let's shape<\/em><br \/>\n<em>the future together!<\/em><\/p>\n<p><em>For one of our clients - a top innovator in digital solutions and AI automation, optimizing<\/em><br \/>\n<em>global brand experiences in fintech, high-tech, tourism, and gaming, we are looking for<\/em><br \/>\n<strong><em>- Backoffice Information Security Analyst with Arabic or Danish (Hybrid).<\/em><\/strong><\/p>\n<p><strong><em>Key Responsibilities:<\/em><\/strong><br \/>\n<em>*Deliver top-notch chat support in Arabic or Danish, ensuring a great customer experience;<\/em><br \/>\n<em>*Review and assess digital content to ensure it follows platform safety standards;<\/em><br \/>\n<em>*Investigate and resolve user reports related to security or guideline violations;<\/em><br \/>\n<em>*Work closely with internal teams to streamline processes and boost user satisfaction;<\/em><br \/>\n<em>*Keep accurate logs of all user interactions and resolved cases;<\/em><br \/>\n<em>*Be flexible to work rotating day and night shifts as part of a 24\/7 support team.<\/em><\/p>\n<p><strong><em>Requirements:<\/em><\/strong><br \/>\n<em>*Fluency in Arabic or Danish, plus solid English communication skills;<\/em><br \/>\n<em>*Sharp eye for detail and a critical mindset when evaluating online content;<\/em><br \/>\n<em>*Background in customer service, content moderation, or digital safety is a plus;<\/em><br \/>\n<em>*Comfortable juggling multiple tasks in a dynamic, fast-paced setting;<\/em><br \/>\n<em>*Strong interpersonal skills and a problem-solving attitude;<\/em><br \/>\n<em>*Willingness to work in shifts, including nights and weekends.<\/em><\/p>\n<p><strong><em>What our client offers:<\/em><\/strong><br \/>\n<em>*Competitive salary and benefits package;<\/em><br \/>\n<em>*Different shifts throughout the day, PTE or FTE option;<\/em><br \/>\n<em>*Includes additional health and vision insurance for employees and their families;<\/em><br \/>\n<em>*Free online courses, coaching, and individual sessions for personal and professional growth;<\/em><br \/>\n<em>*Enjoy a variety of discounts on dining, beauty services, transportation, and more;<\/em><br \/>\n<em>*Career growth and development opportunities;<\/em><br \/>\n<em>*Collaborative and inclusive workplace culture.<\/em><\/p>\n<p><em>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<\/em><br \/>\n<em>step. Kindly share your detailed resume in English when you get a chance. (and don't forget<\/em><br \/>\n<em>to include the reference number SM_).<\/em><br \/>\n<em>Rest assured that we will reach out promptly to the candidates whose profiles closely match<\/em><br \/>\n<em>our requirements. Your privacy is of utmost importance to us, and all your information is<\/em><br \/>\n<em>safeguarded in compliance with the regulations of the Commission for the Protection of<\/em><br \/>\n<em>Personal Data (Astrea Recruitment, reg. No 1809).<\/em><\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Backoffice Information Security Analyst with Arabic or Danish (Hybrid) - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia, Work from home","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,63],"job-types":[42],"class_list":{"0":"post-20988","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"},"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/20988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=20988"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=20988"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=20988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}