{"id":21009,"date":"2025-09-08T17:05:18","date_gmt":"2025-09-08T14:05:18","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&p=21009"},"modified":"2025-10-09T00:16:03","modified_gmt":"2025-10-08T21:16:03","slug":"client-services-consultant-with-polish-or-italian-or-irish-and-english","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21009","title":{"rendered":"Client Services Consultant with Polish or Italian or Irish and English"},"content":{"rendered":"

At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<\/em>
\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<\/em>
\ninternational companies. We believe in helping people grow into their best selves, and our<\/em>
\never-growing network of happy candidates and clients is what drives us forward. Let's shape<\/em>
\nthe future together!<\/em><\/p>\n

For one of our clients - one of the biggest providers of digital solutions, AI automation, and<\/em>
\ncustomer experience services, helping global brands deliver top digital experiences in fintech,<\/em>
\nhigh-tech, tourism, and gaming, we are looking for -\u00a0Client Services Consultant with Polish<\/strong><\/em>
\nor Italian or Irish and English.<\/em><\/strong><\/p>\n

Key Responsibilities:<\/em><\/strong>
\n*Deliver high-quality assistance to customers through phone, chat, and email channels;<\/em>
\n*Guide users with everyday troubleshooting and account-related questions for different<\/em>\u00a0services;<\/em>
\n*Identify customer needs, provide clear guidance, and ensure quick resolution of issues;<\/em>
\n*Collaborate with senior teams by forwarding more complex requests when required;<\/em>
\n*Maintain a professional, supportive, and positive approach in every interaction.<\/em><\/p>\n

Requirements:<\/em><\/strong>
\n*Advanced knowledge of Polish, Italian, or Irish (C1);<\/em>
\n*Upper-intermediate English (B2) for internal communication, tools, and training;<\/em>
\n*Excellent verbal and written communication skills;<\/em>
\n*Strong interpersonal abilities with a customer-focused and empathetic attitude;<\/em>
\n*Comfortable using computers, navigating multiple systems, and multitasking.<\/em><\/p>\n

What our client offers:<\/em><\/strong>
\n*Competitive salary and benefits package;<\/em>
\n*Includes additional health and vision insurance for employees and their families;<\/em>
\n*Free online courses, coaching, and individual sessions for personal and professional growth;<\/em>
\n*Enjoy a variety of discounts on dining, beauty services, transportation, and more;<\/em>
\n*Career growth and development opportunities;<\/em>
\n*Collaborative and inclusive workplace culture;<\/em>
\n*Eight-hour day shifts with option for part-time.<\/em><\/p>\n

If you feel excited and confident that you're the perfect fit, we encourage you to take the next<\/em>
\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<\/em>
\nto include the reference number SM_).
\n<\/em>
\nRest assured that we will reach out promptly to the candidates whose profiles closely match<\/em>
\nour requirements. Your privacy is of utmost importance to us, and all your information is<\/em>
\nsafeguarded in compliance with the regulations of the Commission for the Protection of<\/em>
\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/em><\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Client Services Consultant with Polish or Italian or Irish and English - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,67],"job-types":[42],"class_list":["post-21009","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21009"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21009"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}