{"id":21029,"date":"2025-09-09T09:15:46","date_gmt":"2025-09-09T06:15:46","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&p=21029"},"modified":"2025-10-10T00:16:02","modified_gmt":"2025-10-09T21:16:02","slug":"payment-services-representative-with-swedish-or-danish-and-english","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21029","title":{"rendered":"Payment Services Representative with Swedish or Danish and English"},"content":{"rendered":"
\n
\n
At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<\/em>
\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<\/em>
\ninternational companies. We believe in helping people grow into their best selves, and our<\/em>
\never-growing network of happy candidates and clients is what drives us forward. Let's shape<\/em>
\nthe future together!
\n<\/em>
\nFor one of our clients -\u00a0<\/strong>one of the biggest providers of digital solutions, AI automation, and<\/em>
\ncustomer experience services, helping global brands deliver top digital experiences in fintech,<\/em>
\nhigh-tech, tourism, and gaming, we are looking for -\u00a0Payment Services Representative with<\/strong><\/em>
\nSwedish or Danish and English.<\/em><\/strong><\/p>\n

Key Responsibilities:<\/em><\/strong>
\n*Deliver effective solutions and support for inquiries related to money transfer operations;<\/em>
\n*Redirect complex cases to the relevant teams or departments as needed;<\/em>
\n*Provide timely and professional responses to clients via phone, email, and chat;<\/em>
\n*Assess and understand customer requirements to ensure a high level of satisfaction;<\/em>
\n*Stay informed about products, services, and procedures to offer precise information.<\/em><\/p>\n

Requirements:<\/em><\/strong>
\n*Proficient in Swedish or Danish and English, both written and verbal;<\/em>
\n*Excellent communication and interpersonal abilities to engage with clients successfully;<\/em>
\n*Capability to handle multiple requests simultaneously across different channels;<\/em>
\n*Strong analytical and problem-solving skills with attention to accuracy;<\/em>
\n*Prior experience in customer service or financial transactions is desirable.<\/em><\/p>\n

What our client offers:<\/em><\/strong>
\n*Competitive salary and benefits package;<\/em>
\n*Part-time or full-time shifts, during the day;<\/em>
\n*Includes additional health and vision insurance for employees and their families;<\/em>
\n*Access to free courses, personal coaching and growth sessions;<\/em>
\n*Exclusive deals on dining, beauty, travel and more;<\/em>
\n*Career growth and development opportunities;<\/em>
\n*Relocation package offered for moving to Sofia, Bulgaria.<\/em><\/p>\n

If you feel excited and confident that you're the perfect fit, we encourage you to take the next<\/em>
\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<\/em>
\nto include the reference number SM_).
\n<\/em>
\nRest assured that we will reach out promptly to the candidates whose profiles closely match<\/em>
\nour requirements. Your privacy is of utmost importance to us, and all your information is<\/em>
\nsafeguarded in compliance with the regulations of the Commission for the Protection of<\/em>
\nPersonal Data (Astrea Recruitment, reg. No 1809).<\/em><\/div>\n<\/div>\n<\/div>\n

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