{"id":21051,"date":"2025-09-15T12:47:55","date_gmt":"2025-09-15T09:47:55","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=21051"},"modified":"2025-10-16T00:16:01","modified_gmt":"2025-10-15T21:16:01","slug":"ekspert-vrazki-s-klienti-s-anglijski-ili-nemski-ili-frenski-ili-ispanski-ili-turski-2","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21051","title":{"rendered":"Customer Relations Expert with English or German or French or Spanish or Turkish"},"content":{"rendered":"<p><em>At Astrea Recruitment, we have been making the job search a new and<\/em><br \/>\n<em>an exciting start! With offices in Bulgaria and Serbia, we connect top talent with leading<\/em><br \/>\n<em>Bulgarian and international companies. We believe in helping people to<\/em><br \/>\n<em>develop and deploy the best of themselves, and our ever-growing network<\/em><br \/>\n<em>from satisfied candidates and partners is what drives us forward. Let's shape<\/em><br \/>\n<em>the future together!<\/em><\/p>\n<p><em>For one of our clients - a global leader in business process outsourcing,<\/em><br \/>\n<em>focused on efficiency and excellent customer service - we are looking for:<\/em><br \/>\n<em><strong>Customer Relations Expert with English or German, or French, or Spanish<\/strong>\u00a0<strong>or Turkish.<\/strong><\/em><\/p>\n<p><em><strong>Key Responsibilities:<\/strong><\/em><br \/>\n<em>*Communication with clients mainly by email and, if necessary, by phone in connection with<\/em><br \/>\n<em>financial or administrative queries;<\/em><br \/>\n<em>* Providing accurate information regarding services, orders, payments or<\/em><br \/>\n<em>billing;<\/em><br \/>\n<em>*Solving standard cases using internal systems and database;<\/em><br \/>\n<em>*Maintaining detailed and correct documentation of every customer communication;<\/em><br \/>\n<em>*Coordination with other departments (including accounting or sales) to effectively<\/em><br \/>\n<em>service and data accuracy.<\/em><\/p>\n<p><em><strong>Requirements:<\/strong><\/em><br \/>\n<em>*Excellent command of English or German or French or Spanish or Turkish;<\/em><br \/>\n<em>*Previous experience in a customer service or administrative\/finance role is<\/em><br \/>\n<em>Advantage;<\/em><br \/>\n<em>*Good communication skills and attention to detail;<\/em><br \/>\n<em>*Confident using a computer and basic programs such as Excel, Outlook and browsers;<\/em><br \/>\n<em>*Written communication skills and the ability to work with diverse information.<\/em><br \/>\n<em>Our client offers:<\/em><br \/>\n<em>* Competitive remuneration and bonus system according to performance;<\/em><br \/>\n<em>* Vouchers for food and transport as part of the social package;<\/em><br \/>\n<em>* Opportunity to work in a modern and comfortable office;<\/em><br \/>\n<em>*Friendly and supportive working environment with an international team;<\/em><br \/>\n<em>*Introductory training and professional development opportunities.<\/em><\/p>\n<p><em>If you feel excited and confident that you are the right person for the role, we encourage<\/em><br \/>\n<em>you take the next step. Please send us your detailed CV in English<\/em><br \/>\n<em>language when you have the opportunity. (Don't forget to include the reference number SM_).<\/em><br \/>\n<em>Rest assured that we will contact the candidates whose profiles most closely match<\/em><br \/>\n<em>our requirements. Your privacy is of the utmost importance to us, and all<\/em><br \/>\n<em>information provided is stored and processed in accordance with the provisions of<\/em><br \/>\n<em>Commission for Personal Data Protection (Astrea Recruitment Ltd., reg. no. 1809).<\/em><\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"\u0415\u043a\u0441\u043f\u0435\u0440\u0442 \u0432\u0440\u044a\u0437\u043a\u0438 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0441 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0438\u043b\u0438 \u043d\u0435\u043c\u0441\u043a\u0438 \u0438\u043b\u0438 \u0444\u0440\u0435\u043d\u0441\u043a\u0438 \u0438\u043b\u0438 \u0438\u0441\u043f\u0430\u043d\u0441\u043a\u0438 \u0438\u043b\u0438 \u0442\u0443\u0440\u0441\u043a\u0438 - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we have been making your job search a new and exciting beginning for 18 years! 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