{"id":21091,"date":"2025-09-30T13:26:11","date_gmt":"2025-09-30T10:26:11","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=21091"},"modified":"2025-10-31T00:16:01","modified_gmt":"2025-10-30T22:16:01","slug":"sluzhitel-obsluzhvane-klienti-s-ungarski-ili-frenski-graczki-ili-shvedski","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21091","title":{"rendered":"Customer Service Officer with Hungarian or French, Greek or Swedish"},"content":{"rendered":"<div class=\"mb-32\">\n<div class=\"job-view-description-text job-text-max-width\">\n<div class=\"htmlTemplate\"><em>At Astrea Recruitment, we have been making the job search a new and<\/em><br \/>\n<em>an exciting start! With offices in Bulgaria and Serbia, we connect top talent with leading<\/em><br \/>\n<em>Bulgarian and international companies. We believe in helping people to<\/em><br \/>\n<em>develop and deploy the best of themselves, and our ever-growing network<\/em><br \/>\n<em>from satisfied candidates and partners is what drives us forward. Let's shape<\/em><br \/>\n<em>the future together!<\/em><\/p>\n<p><em>For one of our clients - a global leader in business process outsourcing,<\/em><br \/>\n<em>focused on efficiency and excellent customer service - we are looking for:<\/em><br \/>\n<strong>Customer service clerk with Hungarian or French, Greek or Swedish.<\/strong><\/p>\n<p><strong><em>Key Responsibilities:<\/em><\/strong><br \/>\n<em>*responding to customer inquiries via email, chat and phone;<\/em><br \/>\n<em>* Resolve major technical or product issues quickly and efficiently;<\/em><br \/>\n<em>* Ensuring smooth continuation of processes for more complex issues;<\/em><br \/>\n<em>* recording and tracking all customer inquiries and actions for better<\/em>\u00a0<em>organization;<\/em><br \/>\n<em>* Sharing knowledge and experience with colleagues for faster and more efficient service to<\/em>\u00a0<em>clients.<\/em><\/p>\n<p><strong><em>Requirements:<\/em><\/strong><br \/>\n<em>*excellent knowledge of Hungarian or French or Greek or Swedish and good<\/em><br \/>\n<em>fluency in English;<\/em><br \/>\n<em>* Basic technical knowledge (operating systems, applications, networks);<\/em><br \/>\n<em>*Good written communication skills; experience with chat or email support is a plus;<\/em><br \/>\n<em>* Ability to solve problems quickly and calmly;<\/em><br \/>\n<em>*customer oriented approach and attention to detail.<\/em><\/p>\n<p><strong><em>Our client offers:<\/em><\/strong><br \/>\n<em>*competitive remuneration and bonus system according to performance;<\/em><br \/>\n<em>* vouchers for food and transport as part of the social package;<\/em><br \/>\n<em>*modern and comfortable office as well as hybrid model of work;<\/em><br \/>\n<em>*Excellent location with easy access to public transport;<\/em><br \/>\n<em>* Friendly and supportive working environment with an international team;<\/em><br \/>\n<em>*Introductory training and professional development opportunities.<\/em><\/p>\n<p><em>If you feel excited and confident that you are the right person for the role, we encourage<\/em><br \/>\n<em>you take the next step. Please send us your detailed CV in English<\/em><br \/>\n<em>language when you have the opportunity. (Don't forget to include the reference number SM_).<\/em><br \/>\n<em>Rest assured that we will contact the candidates whose profiles most closely match<\/em><br \/>\n<em>our requirements. Your privacy is of the utmost importance to us, and all<\/em><br \/>\n<em>information provided is stored and processed in accordance with the provisions of<\/em><br \/>\n<em>Commission for Personal Data Protection (Astrea Recruitment Ltd., reg. no. 1809).<\/em><\/div>\n<\/div>\n<\/div>\n<div><\/div>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"\u0421\u043b\u0443\u0436\u0438\u0442\u0435\u043b \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0441 \u0443\u043d\u0433\u0430\u0440\u0441\u043a\u0438 \u0438\u043b\u0438 \u0444\u0440\u0435\u043d\u0441\u043a\u0438, \u0433\u0440\u044a\u0446\u043a\u0438 \u0438\u043b\u0438 \u0448\u0432\u0435\u0434\u0441\u043a\u0438 - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we have been making your job search a new and exciting beginning for 18 years! 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