{"id":21139,"date":"2025-11-03T12:11:00","date_gmt":"2025-11-03T10:11:00","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=21139"},"modified":"2025-12-04T00:16:02","modified_gmt":"2025-12-03T22:16:02","slug":"technical-support-assistant-with-slovak-or-czech-or-dutch-or-danish","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21139","title":{"rendered":"Technical Support Assistant with Slovak or Czech or Dutch or Danish"},"content":{"rendered":"<p><em>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<\/em><br \/>\n<em>years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<\/em><br \/>\n<em>international companies. We believe in helping people grow into their best selves, and our<\/em><br \/>\n<em>ever-growing network of happy candidates and clients is what drives us forward. Let's shape<\/em><br \/>\n<em>the future together!<\/em><\/p>\n<p><em>For one of our clients - a leader in digital solutions and AI automation, enhancing global<\/em><br \/>\n<em>brand experiences in fintech, high-tech, tourism, and gaming, we are looking for -\u00a0<strong>Technical<\/strong><\/em><br \/>\n<strong><em>Support Assistant with Slovak or Czech or Dutch or Danish.<\/em><\/strong><\/p>\n<p><strong><em>Key Responsibilities:<\/em><\/strong><br \/>\n<em>*Communicate with customers via chat and email, offering quick and accurate support;<\/em><br \/>\n<em>*Assist with basic product or technical service issues;<\/em><br \/>\n<em>* Log all customer interactions clearly and accurately;<\/em><br \/>\n<em>*Coordinate with other teams to solve more complex cases;<\/em><br \/>\n<em>*Deliver friendly, effective service to ensure customer satisfaction.<\/em><\/p>\n<p><strong><em>Requirements:<\/em><\/strong><br \/>\n<em>*Fluency in Slovak, Czech, Dutch or Danish and good English skills;<\/em><br \/>\n<em>*Experience in customer\/technical service or a similar role is a plus;<\/em><br \/>\n<em>*Strong attention to detail and a problem-solving mindset;<\/em><br \/>\n<em>*Team player who can also work well independently in a dynamic setting;<\/em><br \/>\n<em>*Comfortable using computers and learning new systems quickly.<\/em><\/p>\n<p><strong><em>What our client offers:<\/em><\/strong><br \/>\n<em>*Competitive salary and benefits package;<\/em><br \/>\n<em>*Includes additional health and vision insurance for employees and their families;<\/em><br \/>\n<em>*Free online courses, coaching, and individual sessions for personal and professional growth;<\/em><br \/>\n<em>*Enjoy a variety of discounts on dining, beauty services, transportation, and more;<\/em><br \/>\n<em>*Career growth and development opportunities;<\/em><br \/>\n<em>*Collaborative and inclusive workplace culture;<\/em><br \/>\n<strong><em>*Bonus upon joining (WELCOME BONUS).<\/em><\/strong><\/p>\n<p><em>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<\/em><br \/>\n<em>step. Kindly share your detailed resume in English when you get a chance. (and don't forget<\/em><br \/>\n<em>to include the reference number SM_).<\/em><br \/>\n<em>Rest assured that we will reach out promptly to the candidates whose profiles closely match<\/em><br \/>\n<em>our requirements. Your privacy is of utmost importance to us, and all your information is<\/em><br \/>\n<em>safeguarded in compliance with the regulations of the Commission for the Protection of<\/em><br \/>\n<em>Personal Data (Astrea Recruitment, reg. No 1809).<\/em><\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Technical Support Assistant with Slovak or Czech or Dutch or Danish - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,63],"job-types":[42],"class_list":["post-21139","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21139"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21139"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}