{"id":21244,"date":"2026-01-09T14:48:06","date_gmt":"2026-01-09T12:48:06","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=21244"},"modified":"2026-02-09T00:16:02","modified_gmt":"2026-02-08T22:16:02","slug":"senior-customer-service-agent-with-slovenian-or-german-or-croatian-or-swedish-or-romanian","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21244","title":{"rendered":"Senior Customer Service Agent with Slovenian or German or Croatian or Swedish or Romanian"},"content":{"rendered":"<p>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18<br \/>\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<br \/>\ninternational companies. We believe in helping people grow into their best selves, and our<br \/>\never-growing network of happy candidates and clients is what drives us forward. Let's shape<br \/>\nthe future together!<\/p>\n<p><strong>For one of our clients -<\/strong>\u00a0a top-tier BPO provider offering exceptional customer support and<br \/>\nstreamlined business services worldwide, we are looking for a\u00a0<strong>Senior Customer Service<\/strong><br \/>\n<strong>Agent with Slovenian or German or Croatian or Swedish or Romanian.<\/strong><\/p>\n<p><strong>Responsibilities:<\/strong><br \/>\n*Support and grow B2B client accounts by understanding their needs and goals;<br \/>\n*Maintain regular communication with clients, building trust and strong relationships;<br \/>\n*Research market trends and industries to provide useful insights and recommendations;<br \/>\n*Identify opportunities to offer simple, effective solutions that add value;<br \/>\n*Collaborate closely with the team to ensure smooth service delivery and client satisfaction;<br \/>\n*Prepare tailored recommendations and assist in executing client strategies.<\/p>\n<p><strong>Qualifications:<\/strong><br \/>\n*Experience in a call center, customer service, or other client-facing role;<br \/>\n*Strong communication skills and the ability to connect with people;<br \/>\n*Eager to learn consultative sales techniques and develop a career in sales;<br \/>\n*Basic understanding of business models, markets, and industry trends;<br \/>\n*English B2; Slovenian, German, Croatian, Swedish, or Romanian C1;<br \/>\n*Motivated, proactive, team-oriented, and ready to grow in a fast-paced environment.<\/p>\n<p><strong>Our client offers:<\/strong><br \/>\n*Competitive salary package with performance-based bonuses;<br \/>\n*Opportunity to work in a dynamic, multicultural environment;<br \/>\n*Paid initial training and ongoing development programs;<br \/>\n*Clear career path with opportunities for internal growth;<br \/>\n*Supportive team culture and professional work atmosphere.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<br \/>\nto include the reference number SM_).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, license No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Senior Customer Service Agent with Slovenian or German or Croatian or Swedish or Romanian - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,67],"job-types":[42],"class_list":["post-21244","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21244"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21244"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}