At Astrea Recruitment, we have been making the job search a new and
\nan exciting start! With offices in Bulgaria and Serbia, we connect top talent with leading
\nBulgarian and international companies. We believe in helping people to
\ndevelop and deploy the best of themselves, and our ever-growing network
\nfrom satisfied candidates and partners is what drives us forward. Let's shape
\nthe future together!<\/p>\n
For one of our clients - a global leader in business process outsourcing, Key Responsibilities:<\/strong> Requirements:<\/strong> Our client offers:<\/strong> If you feel motivated and confident that this is your position, we would be happy to We will contact the candidates whose profiles most closely match
\nfocused on efficiency and excellent customer service - we are looking for:
\nExperienced communication specialist with Romanian or Italian clinets, or<\/strong>
\nSpanish, or German.<\/strong><\/p>\n
\n*Making professional communication with clients via email, chat and phone;
\n* Providing fast and effective solutions to technical and product issues;
\n*Coordinating more complex queries and ensuring their smooth resolution;
\n*Registering and tracking all customer inquiries for maximum organization;
\n* Maintaining a high level of customer satisfaction through careful and
\npersonalized service;
\n* Sharing experience and knowledge with colleagues to improve overall customer service;
\n* Actively contribute to process optimization and improvement of internal standards.<\/p>\n
\n*Excellent command of one of Romanian, Italian, Spanish or German and good
\nfluency in English;
\n* Basic technical knowledge - working with operating systems, applications and networks;
\n*Excellent written and verbal communication skills; experience in chat and email support is an asset;
\n* Ability to solve problems quickly and calmly;
\n* Customer oriented approach with attention to detail and quality of service;
\n* initiative and willingness to share knowledge with the team;
\n* Flexibility and desire for professional development in a dynamic environment.<\/p>\n
\n*competitive remuneration and bonus system according to performance;
\n* vouchers for food and transport as part of the social package;
\n*modern and comfortable office as well as hybrid model of work;
\n*Excellent location with easy access to public transport;
\n* Friendly and supportive working environment with an international team;
\n*Introductory training and professional development opportunities.<\/p>\n
\nwe hear from you! Take the next step by sending us a detailed CV
\nin English as soon as possible, quoting reference number SM_.<\/p>\n
\nrequirements. Your privacy is our priority - all data provided is
\nprocessed in strict compliance with the requirements of the Personal Data Protection Commission
\ndata (Astrea Recruitment Ltd, license No. 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"\u041e\u043f\u0438\u0442\u0435\u043d \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u044f \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0441 \u0440\u0443\u043c\u044a\u043d\u0441\u043a\u0438 \u0438\u043b\u0438 \u0438\u0442\u0430\u043b\u0438\u0430\u043d\u0441\u043a\u0438, \u0438\u0441\u043f\u0430\u043d\u0441\u043a\u0438 \u0438\u043b\u0438 \u043d\u0435\u043c\u0441\u043a\u0438 - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"\u0412 Astrea Recruitment \u0432\u0435\u0447\u0435 19 \u0433\u043e\u0434\u0438\u043d\u0438 \u043f\u0440\u0435\u0432\u0440\u044a\u0449\u0430\u043c\u0435 \u0442\u044a\u0440\u0441\u0435\u043d\u0435\u0442\u043e \u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u0432 \u043d\u043e\u0432\u043e \u0438 \u0432\u044a\u043b\u043d\u0443\u0432\u0430\u0449\u043e \u043d\u0430\u0447\u0430\u043b\u043e! \u0421 \u043e\u0444\u0438\u0441\u0438 \u0432 \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f \u0438 \u0421\u044a\u0440\u0431\u0438\u044f, \u043d\u0438\u0435 \u0441\u0432\u044a\u0440\u0437\u0432\u0430\u043c\u0435 \u0442\u043e\u043f \u0442\u0430\u043b\u0430\u043d\u0442\u0438 \u0441 \u0432\u043e\u0434\u0435\u0449\u0438 \u0431\u044a"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,67],"job-types":[42],"class_list":{"0":"post-21310","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"},"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21310"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21310"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}