At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19
\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
\ninternational companies. We believe in helping people grow into their best selves, and our
\never-growing network of happy candidates and clients is what drives us forward. Let's shape
\nthe future together!<\/p>\n
For one of our clients - one of the leading hosting companies in Bulgaria since 2009, the Responsibilities:<\/strong> Qualifications:<\/strong> Our client offers:<\/strong> If you feel excited and confident that you're the perfect fit, we encourage you to take the next Rest assured that we will reach out promptly to the candidates whose profiles closely match
\ncompany provides a wide range of tailored and specialized cloud solutions, leveraging the
\nlatest technological trends through specialists with world-class expertise, we are looking for -
\nTechnical Support Specialist (Linux\/Hosting).<\/strong><\/p>\n
\n*Daily communication with clients on technical matters via phone, email, helpdesk system, and chat;
\n*Perform daily checks of the technical status of servers and network infrastructure;
\n*Monitor the monitoring system for issues, resolve them, or escalate them to a higher-level
\nand\/or external contractor;
\n*Process incoming customer orders (activate new services or make changes to existing ones);
\n*Assist in troubleshooting and providing technical support for client-reported issues, ensuring
\ntimely resolution;
\n*Document technical procedures, incidents, and solutions to maintain accurate knowledge
\nbase and improve service efficiency.<\/p>\n
\n*User-level experience with LINUX operating systems;
\n*User-level experience with cPanel and Linux shells;
\n*Knowledge of the most important Internet protocols: FTP, SMTP, DNS, HTTP, HTTPS,
\nSSL, POP3, IMAP;
\n*Strong communication skills and the ability to identify, analyze, and quickly resolve problems;
\n*Patience and willingness to resolve every case;
\n*Ability to meet deadlines;
\n*Comfortable working in a dynamic environment<\/p>\n
\n*20 days of annual vacation and opportunities for career growth, plus additional birthday off day;
\n*Competitive monthly salary and an additional bonus system;
\n*Monthly training sessions and opportunities for professional development;
\n*Additional courses and training paid for by the company;
\n*Positive work environment within a team of young professionals;
\n*Flexible working hours;
\n*Additional health insurance.<\/p>\n
\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget
\nto include the reference number NV_).<\/p>\n
\nour requirements. Your privacy is of utmost importance to us, and all your information is
\nsafeguarded in compliance with the regulations of the Commission for the Protection of
\nPersonal Data (Astrea Recruitment, license No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Technical Support Specialist (Linux\/Hosting) Remote - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At\u00a0Astrea Recruitment, we\u2019ve been turning job searches into exciting new beginnings for\u00a019 years! With offices in\u00a0Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Fully remote","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[63],"job-types":[42],"class_list":{"0":"post-21331","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"},"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21331"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21331"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}