{"id":21347,"date":"2026-03-02T11:38:13","date_gmt":"2026-03-02T09:38:13","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=21347"},"modified":"2026-04-02T00:16:02","modified_gmt":"2026-04-01T21:16:02","slug":"help-desk-specialist-with-slovenian-or-dutch-or-german-or-turkish-or-english","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21347","title":{"rendered":"Help Desk Specialist with Slovenian or Dutch or German or Turkish or English"},"content":{"rendered":"<p>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19<br \/>\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<br \/>\ninternational companies. We believe in helping people grow into their best selves, and our<br \/>\never-growing network of happy candidates and clients is what drives us forward. Let's shape<br \/>\nthe future together!<\/p>\n<p>For one of our clients - a top-tier BPO provider offering exceptional customer support and<br \/>\nstreamlined business services worldwide, we are looking for -\u00a0<strong>Help Desk Specialist with<\/strong><br \/>\n<strong>Slovenian or Dutch or German or Turkish or English.<\/strong><\/p>\n<p><strong>Key Responsibilities:<\/strong><br \/>\n*Provide customer support via email, chat, and phone, ensuring a positive and efficient<br \/>\nservice experience;<br \/>\n*Assist customers with product and service inquiries in a professional and friendly manner;<br \/>\n*Help resolve customer issues by identifying the best possible solution;<br \/>\n*Maintain accurate customer records using internal systems;<br \/>\n*Work collaboratively with the team to deliver high-quality customer service.<\/p>\n<p><strong>Requirements:<\/strong><br \/>\n*Fluency in Slovenian, Dutch, German, or Turkish, plus good command of English (spoken and written);<br \/>\n*Strong communication and interpersonal skills;<br \/>\n*Excellent communication and problem-solving skills with a customer-focused mindset;<br \/>\n*Basic computer literacy and ability to learn new systems quickly;<br \/>\n*Positive attitude and motivation to work in a customer support environment.<\/p>\n<p><strong>What our client offers:<\/strong><br \/>\n*Competitive salary package with performance-based bonuses;<br \/>\n*Opportunity to work in a dynamic, multicultural environment;<br \/>\n*Paid initial training and ongoing development programs;<br \/>\n*Clear career path with opportunities for internal growth;<br \/>\n*Full-time job, 8-hours shifts on schedule;<br \/>\n*Supportive team culture and professional work atmosphere.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget<br \/>\nto include the reference number SM_).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, license No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Help Desk Specialist with Slovenian or Dutch or German or Turkish or English - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At\u00a0Astrea Recruitment, we\u2019ve been turning job searches into exciting new beginnings for\u00a019 years! With offices in\u00a0Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,63],"job-types":[42],"class_list":{"0":"post-21347","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","6":"job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"},"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21347"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21347"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}