{"id":21415,"date":"2026-04-14T12:27:33","date_gmt":"2026-04-14T09:27:33","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=21415"},"modified":"2026-05-15T00:16:02","modified_gmt":"2026-05-14T21:16:02","slug":"technical-support-specialist-with-german-or-dutch-or-spanish-or-hungarian","status":"expired","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/?post_type=job_listing&p=21415","title":{"rendered":"Technical Support Specialist with German or Dutch or Spanish or Hungarian"},"content":{"rendered":"<div><em>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19<\/em><br \/>\n<em>years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<\/em><br \/>\n<em>international companies. We believe in helping people grow into their best selves, and our<\/em><br \/>\n<em>ever-growing network of happy candidates and clients is what drives us forward. Let's shape<\/em><br \/>\n<em>the future together!<\/em><\/div>\n<div>\n<em><strong>For one of our clients -<\/strong>\u00a0a top-tier BPO provider offering exceptional customer support and<\/em><br \/>\n<em>streamlined business services worldwide, we are looking for -\u00a0<strong>Technical Support Specialist<\/strong><\/em><br \/>\n<strong><em>with German or Dutch or Spanish or Hungarian.<\/em><\/strong><\/p>\n<p><strong><em>Key Responsibilities:<\/em><\/strong><br \/>\n<em>*Provide top-tier technical support to users via phone, chat, or email;<\/em><br \/>\n<em>*Troubleshoot software and hardware issues with accuracy and speed;<\/em><br \/>\n<em>*Guide customers through step-by-step solutions;<\/em><br \/>\n<em>*Log all customer interactions and technical actions clearly;<\/em><br \/>\n<em>* Escalate complex issues to higher-level support teams when needed;<\/em><br \/>\n<em>*Ensure high customer satisfaction by delivering friendly, effective service.<\/em><\/p>\n<p><strong><em>Requirements:<\/em><\/strong><br \/>\n<em>*Fluency in German, Dutch, Spanish or Hungarian, plus strong English skills;<\/em><br \/>\n<em>*Excellent communication and problem-solving abilities;<\/em><br \/>\n<em>*Basic understanding of IT systems, software, and troubleshooting;<\/em><br \/>\n<em>*Previous customer service or tech support experience is a plus;<\/em><br \/>\n<em>*Quick learner with a can-do attitude and team spirit;<\/em><br \/>\n<em>*Ability to work in shifts and stay calm under pressure.<\/em><\/p>\n<p><strong><em>What our client offers:<\/em><\/strong><br \/>\n<em>*Competitive salary package with performance-based bonuses;<\/em><br \/>\n<em>*Opportunity to work in a dynamic, multicultural environment;<\/em><br \/>\n<em>*Paid initial training and ongoing development programs;<\/em><br \/>\n<em>*Clear career path with opportunities for internal growth;<\/em><br \/>\n<em>*Full-time, on-site position in a modern office setting;<\/em><br \/>\n<em>*Supportive team culture and professional work atmosphere.<\/em><\/p>\n<p><em>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<\/em><br \/>\n<em>step. Kindly share your detailed resume in English when you get a chance. (and don't forget<\/em><br \/>\n<em>to include the reference number SM_).<\/em><\/div>\n<div>\n<em>Rest assured that we will reach out promptly to the candidates whose profiles closely match<\/em><br \/>\n<em>our requirements. Your privacy is of utmost importance to us, and all your information is<\/em><br \/>\n<em>safeguarded in compliance with the regulations of the Commission for the Protection of<\/em><br \/>\n<em>Personal Data (Astrea Recruitment, license No 1809).<\/em><\/div>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Technical Support Specialist with German or Dutch or Spanish or Hungarian - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At\u00a0Astrea Recruitment, we\u2019ve been turning job searches into exciting new beginnings for\u00a019 years! With offices in\u00a0Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[63],"job-types":[42],"class_list":["post-21415","job_listing","type-job_listing","status-expired","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21415"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21415"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}