{"id":21507,"date":"2026-06-04T13:47:54","date_gmt":"2026-06-04T10:47:54","guid":{"rendered":"https:\/\/www.astrea.bg\/?post_type=job_listing&#038;p=21507"},"modified":"2026-06-04T13:47:54","modified_gmt":"2026-06-04T10:47:54","slug":"brand-customer-advisor-with-dutch-or-german-or-french-or-italian-or-spanish-remote","status":"publish","type":"job_listing","link":"https:\/\/www.astrea.bg\/en\/job\/brand-customer-advisor-with-dutch-or-german-or-french-or-italian-or-spanish-remote\/","title":{"rendered":"Brand Customer Advisor (Dutch, German, French, Italian, or Spanish) (Remote)"},"content":{"rendered":"<p>At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19<br \/>\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and<br \/>\ninternational companies. We believe in helping people grow into their best selves, and our<br \/>\never-growing network of happy candidates and clients is what drives us forward. Let's shape<br \/>\nthe future together!<\/p>\n<p>For one of our clients\u2019 new projects in the premium sportswear sector, we are seeking a Brand Customer Advisor who speaks Dutch, German, French, Italian, or Spanish. The project is focused on providing excellent customer support for a globally recognized active lifestyle brand.<\/p>\n<p><strong>Responsibilities:<\/strong><br \/>\n*Provide friendly and professional customer support via email, chat, and phone;<br \/>\n*Assist customers throughout their shopping experience, from product inquiries to after-sales support;<br \/>\n*Handle customer cases with empathy and a solution-oriented approach;<br \/>\n*Maintain accurate customer records and update internal systems regularly;<br \/>\n*Deliver a high-quality customer experience in line with brand standards.<\/p>\n<p><strong>Qualifications:<\/strong><br \/>\n*Fluent in Dutch, German, French, Italian, or Spanish, with a good command of English;<br \/>\n*Previous experience in customer service or e-commerce support is a plus;<br \/>\n*Excellent communication skills and a customer-focused attitude;<br \/>\n*Comfortable working across multiple communication channels;<br \/>\n*Tech-savvy, organized, and able to adapt to new tools and systems.<\/p>\n<p><strong>Our client offers:<\/strong><br \/>\n*Supportive and friendly team environment;<br \/>\n*Paid training provided;<br \/>\n*Monthly performance bonus;<br \/>\n*Standard working time, Monday-Friday;<br \/>\n*<em>Remote work option based on performance<\/em>;<br \/>\n*Health insurance coverage, offering additional medical benefits;<br \/>\n*Food vouchers to support meal expenses;<br \/>\n*Partial multisport card and transport allowance.<\/p>\n<p>If you feel excited and confident that you're the perfect fit, we encourage you to take the next<br \/>\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_).<\/p>\n<p>Rest assured that we will reach out promptly to the candidates whose profiles closely match<br \/>\nour requirements. Your privacy is of utmost importance to us, and all your information is<br \/>\nsafeguarded in compliance with the regulations of the Commission for the Protection of<br \/>\nPersonal Data (Astrea Recruitment, license No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Brand Customer Advisor with Dutch or German or French or Italian or Spanish (Remote) - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Fully remote","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,67],"job-types":[42],"class_list":["post-21507","job_listing","type-job_listing","status-publish","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21507"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21507"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}