At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19
\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
\ninternational companies. We believe in helping people grow into their best selves, and our
\never-growing network of happy candidates and clients is what drives us forward. Let's shape
\nthe future together!<\/p>\n
For one of our clients\u2014an industry-recognized BPO partner that provides customized support and process optimization for global clients\u2014we are seeking a Customer Care Associate Specialist who speaks Slovak, Slovenian, Czech, or Croatian.<\/p>\n
Key Responsibilities:<\/strong> Requirements:<\/strong> What our client offers:<\/strong> If you feel excited and confident that you're the perfect fit, we encourage you to take the next Rest assured that we will reach out promptly to the candidates whose profiles closely match
\n*Provide exceptional customer service to clients;
\n*Resolve customer queries efficiently via phone, email, or chat;
\n*Ensure a high level of customer satisfaction in all interactions;
\n*Record customer information and issue details in the system;
\n*Collaborate with team members to handle complex inquiries;
\n*Maintain knowledge of products and services to provide accurate assistance.<\/p>\n
\n*Fluent in Slovak, Slovenian, Czech, or Croatian;
\n*Good command of English;
\n*Strong communication and problem-solving skills;
\n*Ability to work effectively in a team environment;
\n*Previous customer service experience is a plus;
\n*Willingness to learn and improve.<\/p>\n
\n*Standard working time;
\n*Competitive salary and benefits;
\n*Opportunities for career growth and development;
\n*A dynamic and supportive work environment;
\n*Comprehensive training for the role;
\n*Modern office space with all necessary equipment;
\n*Friendly and diverse team culture.<\/p>\n
\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_).<\/p>\n
\nour requirements. Your privacy is of utmost importance to us, and all your information is
\nsafeguarded in compliance with the regulations of the Commission for the Protection of
\nPersonal Data (Astrea Recruitment, license No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Customer Care Associate Specialist with Slovak or Slovenian or Czech or Croatian - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"At Astrea Recruitment, we've been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent wit"},"_promoted":"","_job_location":"Sofia","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,67],"job-types":[42],"class_list":["post-21557","job_listing","type-job_listing","status-publish","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21557"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21557"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}