We've been turning job searches into exciting new beginnings for 19
\nyears! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
\ninternational companies. We believe in helping people grow into their best selves, and our
\never-growing network of happy candidates and clients is what drives us forward. Let's shape
\nthe future together!<\/p>\n
For one of our clients\u2014a leading innovator in digital solutions and AI automation that optimizes global brand experiences in fintech, high-tech, tourism, and gaming\u2014we are looking for\u2014\u00a0Customer Service Consultant with Slovenian and Croatian (Remote)<\/strong>.<\/p>\n Key Responsibilities:<\/strong> Requirements:<\/strong> What our client offers:<\/strong> If you feel excited and confident that you're the perfect fit, we encourage you to take the next Rest assured that we will reach out promptly to the candidates whose profiles closely match
\n*Serve as the first point of contact for our customers, providing friendly and professional support by phone and email;
\n*Listen to customers, understand their needs, and offer clear, effective solutions;
\n*Create positive customer experiences by providing timely and accurate assistance;
\n*Build trust through every interaction while ensuring high levels of customer satisfaction;
\n*Work with your team to share ideas, improve processes, and provide exceptional service.<\/p>\n
\n*Fluent in Slovenian, with a good command of Croatian and English;
\n*Strong communication skills and a positive, customer-first attitude;
\n*A willingness to learn, develop new skills, and grow in a dynamic environment;
\n*A problem-solving mindset, combined with good organizational skills and attention to detail;
\n*A team player who is enthusiastic, adaptable, and passionate about helping others
\n*Previous customer service experience is a plus, but not required.<\/p>\n
\n*Competitive salary and benefits package;
\n*A fully remote position, offering the freedom and flexibility to work from home;
\n*Standard working hours, 8-hour shifts;
\n*Includes additional health and vision insurance for employees and their families;
\n*Free online courses, coaching, and individual sessions for personal and professional growth;
\n*Career growth and development opportunities.<\/p>\n
\nstep. Kindly share your detailed resume in English when you get a chance. (and don't forget to include the reference number SM_).<\/p>\n
\nour requirements. Your privacy is of utmost importance to us, and all your information is
\nsafeguarded in compliance with the regulations of the Commission for the Protection of
\nPersonal Data (Astrea Recruitment Ltd, license No 1809).<\/p>","protected":false},"author":2,"featured_media":0,"template":"","meta":{"slim_seo":{"title":"Customer Service Consultant with Slovenian and Croatian (Remote) - \u0410\u0441\u0442\u0440\u0435\u0430 \u0420\u0438\u043a\u0440\u0443\u0442\u043c\u044a\u043d\u0442","description":"We've been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and"},"_promoted":"","_job_location":"Fully remote","_application":"sofia@astrea-bg.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[51,67],"job-types":[42],"class_list":["post-21617","job_listing","type-job_listing","status-publish","hentry","job-type-%d0%bf%d1%8a%d0%bb%d0%bd%d0%be-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d0%bd%d0%be-%d0%b2%d1%80%d0%b5%d0%bc%d0%b5"],"_links":{"self":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings\/21617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/media?parent=21617"}],"wp:term":[{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-categories?post=21617"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/www.astrea.bg\/en\/wp-json\/wp\/v2\/job-types?post=21617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}