General Terms and Conditions

Employment Mediation

Employment mediation consists of providing assistance to job seekers and employers offering vacant positions for the purpose of concluding an employment contract.

ASTREA RECRUITMENT Ltd. provides employment mediation services in accordance with the Bulgarian Labour Code, the Employment Promotion Act, the Ordinance on the Terms and Procedure for Carrying Out Employment Mediation Activities, and all other applicable legal regulations.

Employment Mediation Services

Employment mediation services may include one or more of the following activities:

• Providing information and consultations to job seekers and employers;
• Career guidance and counselling;
• Referral to training, where applicable;
• Assistance with job applications and commencement of employment;
• Facilitating contact between candidates and employers.

Employment mediation services provided to job seekers are free of charge. ASTREA RECRUITMENT Ltd. does not directly or indirectly charge candidates any fees, commissions, or other remuneration for the employment mediation services provided.

The Parties

Client

The Client is any individual who applies for a job vacancy or seeks assistance from ASTREA RECRUITMENT Ltd. in finding suitable employment.

Mediator

The Mediator is ASTREA RECRUITMENT Ltd., a licensed employment agency represented by its Managing Director.

I. Subject of the Agreement

Article 1

• The CLIENT appoints, and the MEDIATOR agrees, to provide the employment mediation services described in these General Terms and Conditions free of charge.
• For the purposes of providing employment mediation services, the CLIENT voluntarily provides personal data, including but not limited to: first and last name; date of birth; nationality; contact details; education; professional experience; qualifications; career preferences; Curriculum Vitae (CV); and any other information necessary for presenting the Client's profile to potential employers.
• This Agreement shall be deemed concluded from the moment the CLIENT confirms their intention for ASTREA RECRUITMENT Ltd. to represent them in applying for a specific position, including following communication by telephone, video conference, email, or any other durable medium.
• This Agreement is concluded for an indefinite period unless otherwise agreed by the parties.
• Where required by applicable legislation, this Agreement shall be registered in the information system of the Bulgarian Employment Agency and retained for the statutory retention period.

The personal data provided shall be processed solely for the purposes of employment mediation, in accordance with Regulation (EU) 2016/679 (GDPR), the Bulgarian Personal Data Protection Act, and the Privacy Policy of ASTREA RECRUITMENT Ltd.

II. Rights and Obligations of the Client

Article 2 — The CLIENT undertakes

• To provide accurate, truthful, and up-to-date information necessary for the provision of the employment mediation services;
• To promptly notify the MEDIATOR of any changes to the information provided;
• To provide all necessary cooperation for the proper performance of this Agreement.

Article 3 — The CLIENT shall have the right

• To receive information regarding the employment mediation services being provided;
• To exercise all rights granted under Regulation (EU) 2016/679 (GDPR), in accordance with the Privacy Policy of ASTREA RECRUITMENT Ltd.;
• To withdraw from any recruitment process or job opportunity at any time.

III. Rights and Obligations of the Mediator

Article 4 — The MEDIATOR undertakes

• To perform its obligations under this Agreement with the care of a prudent professional;
• To assist the CLIENT in identifying suitable employment opportunities;
• To present the CLIENT's application to potential employers only where an appropriate legal basis exists;
• To provide the CLIENT with the necessary information regarding the recruitment process;
• Not to disclose confidential information obtained during the performance of this Agreement;
• To process personal data solely for the purposes of employment mediation;
• To implement appropriate technical and organisational measures to protect personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable legislation;
• Where consent is required for processing personal data for additional purposes, to obtain such consent from the CLIENT in advance.

Article 5

The MEDIATOR shall have the right to request from the CLIENT all information necessary for the provision of the employment mediation services.

Article 6

Without the CLIENT's explicit written authorisation, the MEDIATOR shall not have the right to:

• Sign contracts on behalf of or for the account of the CLIENT;
• Receive or make payments on behalf of the CLIENT;
• Assume obligations or perform legal or factual acts beyond the scope of employment mediation activities.

Article 7

The MEDIATOR shall not be liable for any acts or omissions of employers, including any failure by employers to fulfil obligations arising under an employment contract or any other agreement concluded between the CLIENT and the employer.

The MEDIATOR does not guarantee employment and shall not be responsible for the employer's final decision regarding the recruitment and selection of candidates.

IV. Remuneration

Article 8

The employment mediation services provided by the MEDIATOR to the CLIENT are free of charge.

The MEDIATOR shall not request or receive any remuneration, commission, fee, or any other payment from the CLIENT for the employment mediation services provided.

V. Termination of the Agreement

Article 9

Either party may terminate this Agreement by giving one month's written notice.

Article 10

This Agreement may be terminated at any time by mutual written consent of the parties.

Article 11

In the event of a material breach of this Agreement, the non-defaulting party shall have the right to terminate it immediately by written notice to the other party.

Termination of this Agreement shall not affect the statutory obligations of the parties relating to document retention and the processing of personal data where required by applicable law.

VI. Other Provisions

Article 12

Following the establishment of contact between the CLIENT and an employer through the MEDIATOR's services, the parties shall not be obliged to continue their mediation relationship unless otherwise agreed.

Article 13

All notices, declarations, and communications between the parties relating to this Agreement shall be made in writing.

Communication conducted via email, electronic recruitment platforms, or other electronic means that allow verification of the content, date, and sender of the communication shall also be deemed to satisfy the written form requirement.

VII. Final Provisions

Article 14

Any disputes arising in connection with the conclusion, performance, interpretation, or termination of this Agreement shall first be settled through negotiations and mutual agreement between the parties. If no agreement is reached, the dispute shall be referred to the competent Bulgarian court in accordance with the laws of the Republic of Bulgaria.

Article 15

Any amendments or supplements to this Agreement shall be made in writing and with the express consent of both parties unless otherwise required by applicable law.

Article 16

In the event of any change to its contact details (address, telephone number, or email address), each party shall promptly notify the other party. Until such notification has been received, all communications sent to the last notified contact details shall be deemed duly delivered.

Contact Us

For any question about these General Terms and Conditions, please contact us: