Обява за работа

B2B Support Representative with German or French and English – PTE or FTE

  • Пълно работно време
  • Sofia

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people’s
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – global company known for their vast reach across different industries.
We looking for confident, flexible and responsible people for the role of B2B Support
Representative with German or French and English – PTE or FTE.

Essential Duties and Responsibilities:
* Chatting with customers via phone, tickets or calls;
* Actively listening and helping customers with answers and solutions;
* Providing support and guidance, ensuring customer happiness;
* Noting patterns in issues and common questions, reporting to the team lead;
* Collaborating closely with colleagues for a friendly working atmosphere.

* Great command of German or French and English;
* Customer-focused, eager to assist and leave a positive impression;
* Confident conversationalist, adaptable to different customer types;
* Familiar with basic technologies, keen to learn and expand skills;
* Team-oriented and proactive, ready to support others.

Our client offers:
* Solid pay and stable full-time job;
* Additional health insurance and fully paid annual leave;
* Detailed onboarding (6 weeks) and diverse learning opportunities;
* Help with relocating for employees coming to Bulgaria;
* Flexible working hours, with day shifts (options for 4h or 6h shifts);
* Friendly, supportive work environment in a fresh and comfortable workspace.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_BSRGFE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

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