Обява за работа

Backoffice Support Associate with French, Romanian or German and English (Remote/Office)

  • Пълно работно време
  • Sofia

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people’s
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – A world-renowned company offering products and services in the
online entertainment field. We are looking for friendly, open and level-headed people for the
role of Backoffice Support Associate with French, Romanian or German and English.

Essential Duties and Responsibilities:
* Following company rules and finishing assigned tasks;
* Helping customers through chat and email, solving their questions and problems;
* Offering quick solutions and guiding customers through fixes;
* Sharing upcoming deals and changes, listening to customers and showing understanding;
* Supporting coworkers and suggesting ways to make things better.

* Previous customer service experience is a plus, but not necessary;
* Great at French, Romanian or German and English;
* Friendly, open and good with people;
* Can juggle tasks, organized, and stays calm;
* Knows how to use different communication methods and office tools;
* Eager to work, detail-oriented, and able to adapt.

Our client offers:
* Healthcare is covered, and you get vacation days;
* Great perks like transport, lunch, and sports card;
* Flexible hours with a mix of remote and office work;
* Paid annual leave days and working time organized in various shifts;
* Get trained well and have chances to grow;
* Nice office and a supportive vibe;
* Full-time job with good pay and bonuses.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_BSAFRGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

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