Обява за работа

Call Centre Representative with Dutch, Romanian, Danish or Finish and English – Work form home

  • Пълно работно време
  • Fully Remote

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people’s
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company bringing fresh ideas and innovative services and
solutions. We are on a lookout for flexible, bright and reliable people the for the role of Call Centre Representative with Dutch, Romanian, Danish or Finish and English – Work from home.

Essential Duties and Responsibilities:
* Acting as a part of the team and striving to maintain a good working environment;
* Communicating with care and understanding and striving to provide a positive experience;
* Working closely with customers, listening to their issues and requests;
* Analyzing each case and striving to offer the best suited solution;
* Serving as a guide and navigating customers through the solution process;
* Keeping an eye on reoccurring issues and reporting on identified trends to your superiors.

Requirements:
* Strong Dutch, Romanian, Danish or Finish and solid English skills;
* Amazing people skills and ability to adapt to different cases with ease;
* Bright and positive approach to customers and eagerness to help and learn;
* Team-player attitude and drive to provide a high-quality service;
* Flexible, reliable and organized.

Our client offers:
* Fully-remote position and detailed initial training to get you started;
* Great remuneration and a full-time job;
* Standard working time and week (Monday – Friday);
* Training and learning opportunities and a chance to climb the corporate ladder;
* Encouraging, supportive working environment that values personal commitment;
* Additional health insurance and a fully paid Holiday leave.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_CCRDRDFE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

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