Обява за работа

Contact Centre Agent with Danish, Finnish, Hebrew, Norwegian or Portuguese and English

  • Пълно работно време
  • Sofia

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people’s
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a global company known for offering high-quality services and products in a variety of fields. We are on a search for positive, customer-focused and communicative for the role of Contact Centre Agent with Danish, Finnish, Hebrew, Norwegian or Portuguese and English – Standard working time.

Essential Duties and Responsibilities:
* Efficiently assisting customers through tickets or calls;
* Offering customized solutions and attentive assistance;
* Leading customers through processes for a superior experience;
* Analyzing and documenting recurring issues and common inquiries;
* Collaborating with colleagues to foster a positive work atmosphere.

Requirements:
* Collaborative mindset, committed to team achievements;
* Proficiency in one primary language with exceptional English proficiency;
* Positive and customer-focused demeanor, dedicated to exceptional service;
* Effective communication skills and a positive outlook;
* Familiarity with major operating systems is advantageous.

Our client offers:
* Additional health benefits and fully compensated annual leave;
* Extensive training and opportunities for professional growth;
* Supportive workplace culture that recognizes and values your contributions and expertise;
Standard working hours and week and free weekends;
* Competitive salary and secure full-time employment.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_SCPHDDFNSE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

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