Обява за работа

Contact Centre Consultant with Finnish or Dutch and English – Work from home

  • Пълно работно време
  • Fully Remote

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people’s
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-establish company that keeps growing and expanding and
setting a good example in the BPO field. We are looking for talkative, positive and proactive
people for the role of Contact Centre Consultant with Finnish or Dutch and English – Work
from home.

Essential Duties and Responsibilities:
* Be the friendly face of the company, handling complaints, questions, and chats;
* Listen well and lead when solving consumer issues;
* Give extra care to tricky situations;
* Know our products inside out and what customers expect from each one;
* Pitch in with the team and help make our service even better.

* Speak Finnish, or Dutch fluently, and have strong English skills;
* Chat and talk with ease, and really listen to the customers;
* It’s a plus if you’ve done customer service before;
* Proactive and good at organizing and thinking on your feet;
* Enjoy working with others and stay positive.

Our client offers:
* A solid paycheck and a cool workplace with great perks;
* Enjoy good work-life balance with standard working time;
* Health coverage, transport help, and life insurance;
* Get a top-notch training in your first month and grow in your career;
* Celebrate your wins at yearly events;
* Get a full-time remote job with paid days off.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_CCCFDE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

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