Обява за работа

Customer Experience Specialist with Danish, Finnish, Hebrew, Norwegian or Portuguese and English

  • Пълно работно време
  • Sofia

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people’s
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company leading with professionalism and care for both their
clients and employees. We are on a lookout for upbeat, driven and customer-focused folks
for the role of Customer Experience Specialist with Danish, Finnish, Hebrew, Norwegian or
Portuguese and English.

Essential Duties and Responsibilities:
* Helping customers quickly and friendly via messages or calls;
* Offering personalized solutions and attentive support;
* Guiding customers through processes to make sure they have a great experience;
* Keeping an eye on common issues and tell the team about them;
* Working with your teammates to keep things positive.

Requirements:
* Great command of Danish, Finnish, Hebrew, Norwegian or Portuguese and solid English;
* Driven team player who’s ready to pitch in;
* Friendly and customer-focused, always aiming for top-notch service;
* Great communication skills and a sunny attitude;
* Bonus if you know your way around different computer systems.

Our client offers:
* Standard working time and week with free weekends;
* Health benefits and paid time off;
* A competitive salary and steady full-time job;
* Training and chances to grow in your career;
* Hybrid option available after the first month;
* A supportive work environment that values your input.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_CESDFHNPE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

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