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FTE or PTE Support Agent with Danish or Norwegian and English

  • Пълно работно време
  • Sofia

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people’s
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a global giant operating in a wide variety of fields. We are on a
lookout friendly, flexible and organized people for the role of FTE or PTE Support Agent with
Danish or Norwegian and English.

Essential Duties and Responsibilities:
* Responding to customer inquiries and providing accurate solutions;
* Maintaining detailed case logs for future reference;
* Staying informed about the company’s products and services;
* Striving for customer satisfaction and a positive experience;
* Collaborating with colleagues as part of a team.

Requirements:
* Proficient in one major language with strong English skills;
* Team-oriented mindset with a commitment to excellence;
* Excellent communication skills and a friendly demeanor;
* Organized, with the ability to prioritize tasks and meet deadlines;
* Flexible and adaptable to varying customer needs;
* Available for shifts and weekend work.

Our client offers:
* Flexible working hours, organized in shifts, including 4-hour or 6-hour shifts;
* Competitive pay and comprehensive benefits package;
* Initial training provided with ongoing learning opportunities;
* Assistance for relocation to Bulgaria (for international employees);
* Opportunities for career growth and advancement;
* Performance-based bonuses and annual paid leave.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_FPSADNE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).

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